Our Team

Therapist Kitchener

Andrew Street Location

Cassandra Eltham

Providing in-person, online or phone sessions

I understand that starting therapy can feel daunting, and being vulnerable is never easy. My goal is to offer a compassionate, safe space where you can explore your emotions and experiences at a pace that feels comfortable for you. Life is meant to be fully experienced, and therapy can help you choose how you engage with it. By recognizing the roots of your emotions and exploring different ways to respond, you can gain greater control over your inner world. My areas of focus include working with trauma, anxiety, and relationship struggles, helping you uncover patterns that may be holding you back and guiding you toward a more balanced, fulfilling life.

Together, we will take the steps toward healing and growth, allowing you to move forward with more clarity and intention. I’m here to support you as we navigate this journey, ensuring that you feel understood, empowered, and equipped to embrace life with confidence.

Approach

I primarily use Family Systems and...

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Amy McClelland

Providing in-person, online, or phone sessions

My name is Amy, and I’m grateful you are here. My approach to therapy is rooted in warmth and compassion, creating a non-judgmental space for you to embrace your authentic self. Together, we can explore the darkness that may dim your light, and I’ll walk alongside you on your journey of self-understanding, growth, and healing.

In our work together, we’ll delve into your challenges, hold space for your feelings, and identify your unique needs. We’ll set meaningful goals, practice coping strategies and explore your values and dreams, guiding you toward the fulfilling life you deserve.

Having navigated my own journey of mental health and neurodiversity, I have grown to appreciate the transformative power of stories. Therapy provided a sanctuary to share my narrative with a compassionate listener, helping me organize my experiences and engage meaningfully with the world. I’m grateful to support others this way, and I would be honoured to hear your story.

Approach

My therapeutic approach is...

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Therapist

Providing in-person, online or phone sessions

Hi, my name is Mackenzie and I am a Registered Psychotherapist. Starting therapy can be a scary experience and it takes a lot of strength to reach out, be vulnerable, and tell your story. Therefore, it is important that the relationship with your therapist feels safe, accepting and nonjudgmental. I am dedicated to ensuring my clients feel heard and understood throughout their healing journey.

Though pain and suffering are universal to the human experience, the ways in which we are impacted by them can vary greatly. These impacts can show up emotionally, mentally, physically, spiritually, and within our relationships. Together, we will explore the impacts trauma and/or mental health has had and the things that can keep us stuck. Through understanding, and self-compassion, I believe we can shift the way we respond to our experiences.

I strive to demonstrate the principles of trauma-informed care with all clients and focus on safety, trustworthiness, collaboration, empowerment, and attentiveness in my work. Every...

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Therapist

Providing online or phone sessions

Over the last ten years I have had the pleasure of connecting and working collaboratively with clients to help them achieve their goals, improve their personal capacity, and reduce pain and suffering in their lives and the lives of their families. I truly believe people are doing the best they can with the resources they have in the present moment. My approach is rooted in helping you come up with your own solutions, and address barriers to accessing new resources. Part of my work is to help clients understand the function of their emotions and deepen their understanding of what is going on for their nervous system and their body. Understanding how our bodies are responding to the world around us helps to inform the direction we need to move in to create meaningful and effective change in our lives.

Approach

It takes courage to begin therapy and healing. I utilize my background in DBT, CBT, and mindfulness-based approaches to help you build a life worth living...

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Belmont Ave Location

Jeniffer DiCarlo

Providing In-person, online or phone sessions and EMDR therapy

I believe in a common humanity, which understands suffering as a universal human experience. What this means is that you are not alone. Even the feeling of isolation is part of the human experience. Whether you are feeling distressed, would like to deepen your understanding of your self, or would like to experience more joy and fulfilment in your life, I offer a safe space for you to unpack and be yourself. As someone who has personal experience healing from trauma, I have an appreciation for how past experiences and traumatic events can get in the way of our ability to form trusting relationships with others. Part of my work as a therapist is to work with you to demystify and gain a greater understanding of the roots to your unwanted feelings, thoughts, and actions that keep you stuck. With this understanding, we can move forward together to begin embracing a more purposeful and fulfilling life. I look forward to getting to know you and working alongside you in your healing journey.

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Amy Carapanta

Providing in-person, online or phone sessions

I extend a warm welcome to all who seek solace along their travels through life. Join me in a nurturing space of gentle healing and support—a soft place to land where you can unburden yourself of whatever weighs heavy on your soul. Whether it's pain, uncertainty, or simply the need to be heard, if you want to sit with it for a moment, I'm here to help you hold it.

In my practice, vulnerability is celebrated as a profound display of strength. Your stories are honored here, and you deserve to be fully seen and understood in all your humanity. I am here to provide a safe and nonjudgmental space where you can authentically express yourself, explore your emotions, and move through healing at your own pace.

Approach

My approach is trauma-informed, with a focus on somatic integration to deeply connect mind, body, and spirit. I embrace a client-centered, holistic approach that integrates various evidence-based therapies, including ACT (Acceptance and Commitment Therapy),...

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Kandice Lynn

Providing In-person, online or phone sessions

My name is Kandice and I am a Registered Psychotherapist. As a therapist I help people work through many different kinds of challenges, whether that is looking at how their day-to-day lives are being impacted or working through deeper-rooted concerns. There are times in life when we all struggle, helping individuals work through the challenges they face in life by walking beside them is my passion and is always the main focus in my work.

I believe that all clients are unique and are the experts in their own lives, in session I put this belief into practice by helping clients discover their own path to healing. With all the individuals I support I explore in-depth the concerns they are experiencing, including looking at the emotions and behaviours we attach to our experiences. In all my work I use a trauma-informed lens. A trauma-informed approach acknowledges the impact trauma can have, recognizes the symptoms and looks at how this can affect a person's understanding of the world and their relationships. From this approach...

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Jeweley Smith

Providing In-person, online or phone sessions

It is part of the human experience to have ups and downs in life. My passion as a therapist is holding space for those struggling or navigating through life’s difficulties. As a client centered therapist, my goal is to provide clients a warm, safe and accepting environment where they can feel comfortable to share their story. Each individual person is unique, and it is important to me to understand all of the aspects of a persons life that make them who they are.

Together we will collaboratively develop goals that would be meaningful, that are realistic, achievable and bring you closer to the life you want to live. During our time together we will develop self reflection, work through difficult emotions and thoughts, and make use of new coping skills and strategies to restore your sense of wellbeing. I believe that trust, compassion and validation are the keys to a successful therapeutic relationship. Empathy is at the core of my work to genuinely care for each and every client and helping them on their journey to reach...

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Alicia House

Providing In-person, online or phone sessions

Hello! Thank you so much for taking the time to read my bio. My name is Alicia, and I am a Registered Psychotherapist and a Certified Music Therapist. My life story and journey with my mental health led me to this beautiful career; I am a wounded healer and wear that badge proudly. In my work as a therapist, I am deeply honoured by the opportunity to partner with individuals as they experience healing and transformation in their lives. In the therapy space, whether virtual or in-person, I aim to cultivate an environment that is safe and non-judgemental. I acknowledge that we are two real human beings coming together, developing a therapeutic relationship, and that - ultimately - you are the expert on your life. 

Areas of Focus

  • Trauma, PTSD, and C-PTSD

  • Addiction

  • Anxiety

  • Depression

  • Self-esteem/self-worth

  • Co-occurring diagnoses (i.e., having more than one diagnosis/presenting...

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Claire Bergen

Providing In-person, online or phone sessions

Hi! My name is Claire Bergen, and I am a registered psychotherapist. As a therapist, I aim to create a safe, warm, and welcoming space for people to open up about their experiences. Every individual is unique and there are many reasons for seeking out counselling, therefore I make ever effort to meet my clients where they are at in their own journey. I believe a strong therapeutic relationship is a powerful and essential component of the healing process.

I am passionate about taking a neurodiversity-affirming approach to therapy and working with neurodiverse populations. Neurodiversity-affirming therapy upholds the belief that individuals have differences in the way they think, learn, process, and perceive information, as well as how they interact with the world around them. I aim to provide therapy that highlights people’s natural strengths. Additionally, I take a holistic approach to mental health and well-being in session. This means considering all facets of life including emotional, social, physical,...

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Anna Cosh

Providing In-person, online or phone sessions

Hello! My name is Anna and I am a Registered Psychotherapist. My decision to become a psychotherapist was influenced by having support through difficult early life experiences and wanting to give this same support back to the world. I am passionate about supporting clients to see their self in a more positive light, and to find a sense of meaning and belonging in life. I strive to support clients to feel understood and to make sense of their own experiences.

Areas of Focus

Anxiety and Panic, Depression, Social Anxiety, OCD, Self-esteem Issues, Trauma, Emotion Dysregulation, Relationships, Stress, Anger Management, Bipolar Disorder, ADHD, Addictions (e.g., food, substance-use), Grief.

I have experience supporting clients towards the following:

  • Increased sense of safety

  • Improved confidence and self-esteem

  • Increased self-love and self-compassion

  • Communication skills, such as assertiveness and setting...

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Sophia Suzuki

Providing in-person, online or phone sessions

Hi, my name is Sophia! Therapy can be a helpful tool in navigating the unexpected challenges and transitions that life throws at us, at all stages of life. As a therapist, I am privileged to be able to support clients in their journey of shaping a life that feels more meaningful and authentic.

Reaching out for support is a courageous act of self-care. I believe each person has their unique strengths and capacity for growth, and therapy can be one tool in rediscovering the skills available to us to move through life’s challenges.

I believe a strong therapist-client fit is essential to a positive therapy experience, and I’m eager to explore how therapy could be better catered to your needs. I strive for therapy to be a space that promotes wholeness, safety, and acceptance of our different identities and complexities.

Approach:

No one client is the same, and my priority lies in finding an approach (or combination of approaches!) that work for you. My therapeutic approach is primarily...

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Heidi Sasek

Providing In-person, online or phone sessions

To give you a better sense of my work as a therapist here is a little more about me. My desire to work as a psychotherapist began with my own personal journey and experience accessing counselling services. There are moments in life when we all need support, when we deserve to be respected and validated as we navigate challenges in our lives.

Approach

The therapeutic modalities I primarily use are Narrative Therapy and Dialectical Behavioural Therapy (DBT). My work with clients includes, but is not limited too, looking at how the past may be influencing the present, unpacking behaviours, regulating emotions, interpersonal relationships, impulsivity, and increasing mindfulness. I have extensive training and experience with a biopsychosocial approach, and provide support that looks at people as a whole: physical, emotional, social and spiritual wellbeing.

I have worked alongside individuals with a range of concerns and have worked specifically with borderline...

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Clinic Manger

Karly Sasek

Hi my name is Karly and I am the Clinic Manager of KW Mental Health and Wellness (MHW).

My journey into this field started, like for many, with navigating my own mental health and accessing services. As the Clinic Manager I am often the person you will connect with first when you are reaching out to our clinic. Reaching out can be challenging and speaking to anyone especially a new person can be uncomfortable. I am here to answer questions, help you navigate services and to support you in finding the therapist that is the right fit.

I strive to create a place where people can connect and feel supported even before speaking with their therapist.

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